migrate to gtea from bistbucket

This commit is contained in:
2026-03-15 17:08:23 +07:00
commit 129ca2260c
3716 changed files with 566316 additions and 0 deletions

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<?php
namespace Modules\SupportTicket\Repositories;
use App\Abstracts\EntityRepository;
use Exception;
use Illuminate\Contracts\Pagination\Paginator;
use Illuminate\Database\Eloquent\Builder as EloquentBuilder;
use Illuminate\Database\Query\Builder;
use Modules\SupportTicket\Models\SupportTicketCategory;
use Symfony\Component\HttpFoundation\Response;
class SupportTicketCategoryRepository extends EntityRepository
{
public string $table = SupportTicketCategory::TABLE_NAME;
protected array $fillableColumns = [
'restaurant_id',
'name',
'description',
'status',
'created_by',
'created_at',
'updated_at',
'deleted_at',
];
protected function getQuery(): Builder
{
return parent::getQuery();
}
protected function getFilterData(array $filterData = []): array
{
$defaultArgs = [
'perPage' => 10,
'search' => '',
'orderBy' => 'id',
'order' => 'desc',
'with_deleted' => false,
];
return array_merge($defaultArgs, $filterData);
}
private function getSupportTicketCategoryQuery(): Builder
{
return $this->getQuery()
->select(
"{$this->table}.id",
"{$this->table}.restaurant_id",
"{$this->table}.name",
"{$this->table}.description",
"{$this->table}.status",
"{$this->table}.created_at",
"{$this->table}.deleted_at"
);
}
protected function filterSearchQuery(Builder|EloquentBuilder $query, string $searchedText): Builder
{
$searchable = "%$searchedText%";
return $query->where("{$this->table}.name", 'LIKE', $searchable)
->orWhere("{$this->table}.status", 'LIKE', $searchable);
}
public function getAll(array $filterData = []): Paginator
{
$filter = $this->getFilterData($filterData);
$query = $this->getSupportTicketCategoryQuery();
if (! $filter['with_deleted']) {
$query->whereNull("{$this->table}.deleted_at");
}
if (! empty($filter['search'])) {
$query = $this->filterSearchQuery($query, $filter['search']);
}
return $query
->orderBy($filter['orderBy'], $filter['order'])
->paginate($filter['perPage']);
}
public function getCount(array $filterData = []): int
{
$filter = $this->getFilterData($filterData);
$query = $this->getQuery();
if (! $filter['with_deleted']) {
$query->whereNull("{$this->table}.deleted_at");
}
return $query->count();
}
/**
* @throws Exception
*/
public function getByColumn(string $columnName, $columnValue, array $selects = ['*']): ?object
{
$item = $this->getSupportTicketCategoryQuery()
->where($columnName, $columnValue)
->first($selects);
if (empty($item)) {
throw new Exception(
$this->getExceptionMessage(static::MESSAGE_ITEM_DOES_NOT_EXIST_MESSAGE),
Response::HTTP_NOT_FOUND
);
}
return $item;
}
/**
* @throws Exception
*/
public function create(array $data): object
{
$data = $this->prepareForDB($data);
$id = $this->getQuery()->insertGetId($data);
return SupportTicketCategory::find($id);
}
/**
* @throws Exception
*/
public function update(int $id, array $data): object
{
$item = SupportTicketCategory::findOrFail($id);
$data = $this->prepareForDB($data, $item);
parent::update($id, $data);
return $this->getById($id);
}
/**
* @throws Exception
*/
public function prepareForDB(array $data, ?object $item = null): array
{
$data = parent::prepareForDB($data, $item);
if (empty($item)) {
$data['created_at'] = now();
$data['restaurant_id'] = $this->getCurrentRestaurantId();
$data['status'] = 1;
if (! empty($data['image']) && $data['image'] instanceof \Illuminate\Http\UploadedFile) {
$data['image'] = fileUploader('SupportTicket/', 'png', $data['image']);
}
} else {
if (! empty($data['image']) && $data['image'] instanceof \Illuminate\Http\UploadedFile) {
$data['image'] = fileUploader('SupportTicket/', 'png', $data['image'], $item->image);
}
$data['updated_at'] = now();
}
return $data;
}
protected function getExceptionMessages(): array
{
return [
static::MESSAGE_ITEM_DOES_NOT_EXIST_MESSAGE => 'SupportTicketCategory does not exist.',
static::MESSAGE_ITEM_COULD_NOT_BE_DELETED => 'SupportTicketCategory could not be deleted.',
];
}
}

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<?php
namespace Modules\SupportTicket\Repositories;
use App\Abstracts\EntityRepository;
use Exception;
use Illuminate\Contracts\Pagination\Paginator;
use Illuminate\Database\Eloquent\Builder as EloquentBuilder;
use Illuminate\Database\Query\Builder;
use Modules\SupportTicket\Models\SupportTicketFAQ;
use Symfony\Component\HttpFoundation\Response;
class SupportTicketFAQRepository extends EntityRepository
{
public string $table = SupportTicketFAQ::TABLE_NAME;
protected array $fillableColumns = [
'restaurant_id',
'question',
'answer',
'status',
'created_at',
'updated_at',
'deleted_at',
];
protected function getQuery(): Builder
{
return parent::getQuery();
}
protected function getFilterData(array $filterData = []): array
{
$defaultArgs = [
'perPage' => 10,
'search' => '',
'orderBy' => 'id',
'order' => 'desc',
'with_deleted' => false,
];
return array_merge($defaultArgs, $filterData);
}
private function getSupportTicketFAQQuery(): Builder
{
return $this->getQuery()
->select(
"{$this->table}.id",
"{$this->table}.restaurant_id",
"{$this->table}.question",
"{$this->table}.answer",
"{$this->table}.status",
"{$this->table}.created_at",
"{$this->table}.deleted_at"
);
}
protected function filterSearchQuery(Builder|EloquentBuilder $query, string $searchedText): Builder
{
$searchable = "%$searchedText%";
return $query->where("{$this->table}.question", 'LIKE', $searchable)
->orWhere("{$this->table}.status", 'LIKE', $searchable);
}
public function getAll(array $filterData = []): Paginator
{
$filter = $this->getFilterData($filterData);
$query = $this->getSupportTicketFAQQuery();
if (! $filter['with_deleted']) {
$query->whereNull("{$this->table}.deleted_at");
}
if (! empty($filter['search'])) {
$query = $this->filterSearchQuery($query, $filter['search']);
}
return $query
->orderBy($filter['orderBy'], $filter['order'])
->paginate($filter['perPage']);
}
public function getCount(array $filterData = []): int
{
$filter = $this->getFilterData($filterData);
$query = $this->getQuery();
if (! $filter['with_deleted']) {
$query->whereNull("{$this->table}.deleted_at");
}
return $query->count();
}
/**
* @throws Exception
*/
public function getByColumn(string $columnName, $columnValue, array $selects = ['*']): ?object
{
$item = $this->getSupportTicketFAQQuery()
->where($columnName, $columnValue)
->first($selects);
if (empty($item)) {
throw new Exception(
$this->getExceptionMessage(static::MESSAGE_ITEM_DOES_NOT_EXIST_MESSAGE),
Response::HTTP_NOT_FOUND
);
}
return $item;
}
/**
* @throws Exception
*/
public function create(array $data): object
{
$data = $this->prepareForDB($data);
$id = $this->getQuery()->insertGetId($data);
return SupportTicketFAQ::find($id);
}
/**
* @throws Exception
*/
public function update(int $id, array $data): object
{
$item = SupportTicketFAQ::findOrFail($id);
$data = $this->prepareForDB($data, $item);
parent::update($id, $data);
return $this->getById($id);
}
/**
* @throws Exception
*/
public function prepareForDB(array $data, ?object $item = null): array
{
$data = parent::prepareForDB($data, $item);
if (empty($item)) {
$data['created_at'] = now();
$data['restaurant_id'] = $this->getCurrentRestaurantId();
$data['status'] = 1;
if (! empty($data['image']) && $data['image'] instanceof \Illuminate\Http\UploadedFile) {
$data['image'] = fileUploader('SupportTicket/', 'png', $data['image']);
}
} else {
if (! empty($data['image']) && $data['image'] instanceof \Illuminate\Http\UploadedFile) {
$data['image'] = fileUploader('SupportTicket/', 'png', $data['image'], $item->image);
}
$data['updated_at'] = now();
}
return $data;
}
protected function getExceptionMessages(): array
{
return [
static::MESSAGE_ITEM_DOES_NOT_EXIST_MESSAGE => 'SupportTicketFAQ does not exist.',
static::MESSAGE_ITEM_COULD_NOT_BE_DELETED => 'SupportTicketFAQ could not be deleted.',
];
}
}

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<?php
namespace Modules\SupportTicket\Repositories;
use App\Abstracts\EntityRepository;
use Exception;
use Illuminate\Contracts\Pagination\Paginator;
use Illuminate\Database\Eloquent\Builder as EloquentBuilder;
use Illuminate\Database\Query\Builder;
use Modules\SupportTicket\Models\SupportTicketLicense;
use Symfony\Component\HttpFoundation\Response;
class SupportTicketLicenseRepository extends EntityRepository
{
public string $table = SupportTicketLicense::TABLE_NAME;
protected array $fillableColumns = [
'restaurant_id',
'ticket_id',
'license_code',
'expires_date',
'transaction_id',
'user_id',
'status',
'created_at',
'updated_at',
'deleted_at',
];
protected function getQuery(): Builder
{
return parent::getQuery();
}
protected function getFilterData(array $filterData = []): array
{
$defaultArgs = [
'perPage' => 10,
'search' => '',
'orderBy' => 'id',
'order' => 'desc',
'with_deleted' => false,
];
return array_merge($defaultArgs, $filterData);
}
private function getSupportTicketLicenseQuery(): Builder
{
return $this->getQuery()
->select(
"{$this->table}.id",
"{$this->table}.restaurant_id",
"{$this->table}.ticket_id",
"{$this->table}.license_code",
"{$this->table}.expires_date",
"{$this->table}.transaction_id",
"{$this->table}.user_id",
"{$this->table}.status",
"{$this->table}.created_at",
"{$this->table}.deleted_at"
);
}
protected function filterSearchQuery(Builder|EloquentBuilder $query, string $searchedText): Builder
{
$searchable = "%$searchedText%";
return $query->where("{$this->table}.name", 'LIKE', $searchable)
->orWhere("{$this->table}.status", 'LIKE', $searchable);
}
public function getAll(array $filterData = []): Paginator
{
$filter = $this->getFilterData($filterData);
$query = $this->getSupportTicketLicenseQuery();
if (! $filter['with_deleted']) {
$query->whereNull("{$this->table}.deleted_at");
}
if (! empty($filter['search'])) {
$query = $this->filterSearchQuery($query, $filter['search']);
}
return $query
->orderBy($filter['orderBy'], $filter['order'])
->paginate($filter['perPage']);
}
public function getCount(array $filterData = []): int
{
$filter = $this->getFilterData($filterData);
$query = $this->getQuery();
if (! $filter['with_deleted']) {
$query->whereNull("{$this->table}.deleted_at");
}
return $query->count();
}
/**
* @throws Exception
*/
public function getByColumn(string $columnName, $columnValue, array $selects = ['*']): ?object
{
$item = $this->getSupportTicketLicenseQuery()
->where($columnName, $columnValue)
->first($selects);
if (empty($item)) {
throw new Exception(
$this->getExceptionMessage(static::MESSAGE_ITEM_DOES_NOT_EXIST_MESSAGE),
Response::HTTP_NOT_FOUND
);
}
return $item;
}
/**
* @throws Exception
*/
public function create(array $data): object
{
$data = $this->prepareForDB($data);
$id = $this->getQuery()->insertGetId($data);
return SupportTicketLicense::find($id);
}
/**
* @throws Exception
*/
public function update(int $id, array $data): object
{
$item = SupportTicketLicense::findOrFail($id);
$data = $this->prepareForDB($data, $item);
parent::update($id, $data);
return $this->getById($id);
}
/**
* @throws Exception
*/
public function prepareForDB(array $data, ?object $item = null): array
{
$data = parent::prepareForDB($data, $item);
if (empty($item)) {
$data['created_at'] = now();
$data['restaurant_id'] = $this->getCurrentRestaurantId();
$data['status'] = 1;
if (! empty($data['image']) && $data['image'] instanceof \Illuminate\Http\UploadedFile) {
$data['image'] = fileUploader('SupportTicket/', 'png', $data['image']);
}
} else {
if (! empty($data['image']) && $data['image'] instanceof \Illuminate\Http\UploadedFile) {
$data['image'] = fileUploader('SupportTicket/', 'png', $data['image'], $item->image);
}
$data['updated_at'] = now();
}
return $data;
}
protected function getExceptionMessages(): array
{
return [
static::MESSAGE_ITEM_DOES_NOT_EXIST_MESSAGE => 'SupportTicketLicense does not exist.',
static::MESSAGE_ITEM_COULD_NOT_BE_DELETED => 'SupportTicketLicense could not be deleted.',
];
}
}

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<?php
namespace Modules\SupportTicket\Repositories;
use App\Abstracts\EntityRepository;
use App\Mail\SupportTicketCreatedMail;
use Exception;
use Illuminate\Contracts\Pagination\Paginator;
use Illuminate\Database\Eloquent\Builder as EloquentBuilder;
use Illuminate\Database\Query\Builder;
use Illuminate\Support\Facades\Auth;
use Illuminate\Support\Facades\Mail;
use Illuminate\Support\Facades\Storage;
use Modules\SupportTicket\Models\SupportTicket;
use Symfony\Component\HttpFoundation\Response;
class SupportTicketRepository extends EntityRepository
{
public string $table = SupportTicket::TABLE_NAME;
protected array $fillableColumns = [
'restaurant_id',
'readable_ticket_id',
'user_id',
'category_id',
'title',
'description',
'purchase_code',
'status',
'read',
'related_url',
'support_plan',
'attachments',
'last_conversation_time',
'last_respond_by_client_at',
'created_at',
'updated_at',
'deleted_at',
];
protected function getQuery(): Builder
{
return parent::getQuery();
}
protected function getFilterData(array $filterData = []): array
{
$defaultArgs = [
'perPage' => 10,
'search' => '',
'orderBy' => 'id',
'order' => 'desc',
'with_deleted' => false,
];
return array_merge($defaultArgs, $filterData);
}
private function getSupportTicketQuery(): Builder
{
return $this->getQuery()
->select(
"{$this->table}.id",
"{$this->table}.restaurant_id",
"{$this->table}.readable_ticket_id",
"{$this->table}.user_id",
"{$this->table}.category_id",
"{$this->table}.title",
"{$this->table}.description",
"{$this->table}.purchase_code",
"{$this->table}.status",
"{$this->table}.read",
"{$this->table}.related_url",
"{$this->table}.support_plan",
"{$this->table}.attachments",
"{$this->table}.last_conversation_time",
"{$this->table}.last_respond_by_client_at",
"{$this->table}.created_at",
"{$this->table}.updated_at",
"{$this->table}.deleted_at"
);
}
protected function filterSearchQuery(Builder|EloquentBuilder $query, string $searchedText): Builder
{
$searchable = "%$searchedText%";
return $query->where("{$this->table}.name", 'LIKE', $searchable)
->orWhere("{$this->table}.status", 'LIKE', $searchable);
}
public function getAll(array $filterData = []): Paginator
{
$filter = $this->getFilterData($filterData);
$query = $this->getSupportTicketQuery();
if (! $filter['with_deleted']) {
$query->whereNull("{$this->table}.deleted_at");
}
if (! empty($filter['search'])) {
$query = $this->filterSearchQuery($query, $filter['search']);
}
return $query
->orderBy($filter['orderBy'], $filter['order'])
->paginate($filter['perPage']);
}
public function getCount(array $filterData = []): int
{
$filter = $this->getFilterData($filterData);
$query = $this->getQuery();
if (! $filter['with_deleted']) {
$query->whereNull("{$this->table}.deleted_at");
}
return $query->count();
}
/**
* @throws Exception
*/
public function getByColumn(string $columnName, $columnValue, array $selects = ['*']): ?object
{
$item = $this->getSupportTicketQuery()
->where($columnName, $columnValue)
->first($selects);
if (empty($item)) {
throw new Exception(
$this->getExceptionMessage(static::MESSAGE_ITEM_DOES_NOT_EXIST_MESSAGE),
Response::HTTP_NOT_FOUND
);
}
return $item;
}
/**
* @throws Exception
*/
public function create(array $data): object
{
$data = $this->prepareForDB($data);
$id = $this->getQuery()->insertGetId($data);
$ticket = SupportTicket::with('user')->find($id);
// 🔔 Send email after ticket creation
if ($ticket && $ticket->user?->email) {
Mail::to($ticket->user?->email)->send(new SupportTicketCreatedMail($ticket));
}
return $ticket;
}
/**
* @throws Exception
*/
public function update(int $id, array $data): object
{
$item = SupportTicket::findOrFail($id);
$data = $this->prepareForDB($data, $item);
parent::update($id, $data);
return $this->getById($id);
}
/**
* @throws Exception
*/
public function prepareForDB(array $data, ?object $item = null): array
{
$data = parent::prepareForDB($data, $item);
if (empty($item)) {
$data['created_at'] = now();
$data['restaurant_id'] = $this->getCurrentRestaurantId();
$data['user_id'] = Auth::id();
$data['status'] = 1;
if (! empty($data['attachments']) && is_array($data['attachments'])) {
$attachmentUrls = [];
foreach ($data['attachments'] as $file) {
if ($file && $file->isValid()) {
$filePath = $file->store('uploads/tickets', 'public');
$attachmentUrls[] = asset(Storage::url($filePath));
}
}
$data['attachments'] = ! empty($attachmentUrls)
? json_encode($attachmentUrls, JSON_UNESCAPED_SLASHES)
: null;
}
} else {
// Initialize an array for attachment URLs
$attachmentUrls = $ticket->attachments ?? []; // Existing attachments are retrieved and initialized
// Check if new attachments are provided
if (isset($data['attachments']) && is_array($data['attachments'])) {
foreach ($data['attachments'] as $file) {
// Move each file to the storage folder
$filePath = $file->store('uploads/tickets', 'public');
// Generate a full public URL for the file
$attachmentUrls[] = env('APP_URL').Storage::url($filePath);
}
}
// Encode the updated attachment URLs array as JSON
$data['attachments'] = json_encode($attachmentUrls, JSON_UNESCAPED_SLASHES);
$data['updated_at'] = now();
}
return $data;
}
protected function getExceptionMessages(): array
{
return [
static::MESSAGE_ITEM_DOES_NOT_EXIST_MESSAGE => 'SupportTicket does not exist.',
static::MESSAGE_ITEM_COULD_NOT_BE_DELETED => 'SupportTicket could not be deleted.',
];
}
}

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<?php
namespace Modules\SupportTicket\Http\Controllers\API;
use App\Http\Controllers\Controller;
use Exception;
use Illuminate\Http\JsonResponse;
use Modules\SupportTicket\Http\Requests\SupportTicketCategory\SupportTicketCategoryStoreRequest;
use Modules\SupportTicket\Http\Requests\SupportTicketCategory\SupportTicketCategoryUpdateRequest;
use Modules\SupportTicket\Repositories\SupportTicketCategoryRepository;
class SupportTicketCategoryController extends Controller
{
public function __construct(private SupportTicketCategoryRepository $repo) {}
public function index(): JsonResponse
{
try {
return $this->responseSuccess($this->repo->getAll(request()->all()), 'SupportTicketCategory has been fetched successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function store(SupportTicketCategoryStoreRequest $request): JsonResponse
{
try {
return $this->responseSuccess($this->repo->create($request->all()), 'SupportTicketCategory has been created successfully.');
} catch (\Illuminate\Database\QueryException $exception) {
return $this->responseError([], 'Database error: '.$exception->getMessage());
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function show(int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->getById($id), 'SupportTicketCategory has been fetched successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function update(SupportTicketCategoryUpdateRequest $request, int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->update($id, $request->all()), 'SupportTicketCategory has been updated successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function destroy(int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->delete($id), 'SupportTicketCategory has been deleted successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
}

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<?php
namespace Modules\SupportTicket\Http\Controllers\API;
use App\Http\Controllers\Controller;
use App\Services\Firebase\FirebaseService;
use Exception;
use Illuminate\Http\JsonResponse;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Auth;
use Modules\SupportTicket\Http\Requests\SupportTicket\SupportTicketReplyRequest;
use Modules\SupportTicket\Http\Requests\SupportTicket\SupportTicketStoreRequest;
use Modules\SupportTicket\Http\Requests\SupportTicket\SupportTicketUpdateRequest;
use Modules\SupportTicket\Models\SupportTicket;
use Modules\SupportTicket\Models\SupportTicketConversation;
use Modules\SupportTicket\Repositories\SupportTicketRepository;
class SupportTicketController extends Controller
{
public function __construct(private SupportTicketRepository $repo) {}
public function index(): JsonResponse
{
try {
return $this->responseSuccess($this->repo->getAll(request()->all()), 'SupportTicket has been fetched successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function store(SupportTicketStoreRequest $request): JsonResponse
{
try {
return $this->responseSuccess($this->repo->create($request->all()), 'SupportTicket has been created successfully.');
} catch (\Illuminate\Database\QueryException $exception) {
return $this->responseError([], 'Database error: '.$exception->getMessage());
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function show(int $id): JsonResponse
{
$supportTicket = SupportTicket::with('user', 'category', 'lastTicketConversation', 'supportLicenses', 'conversations')->find($id);
try {
return $this->responseSuccess($supportTicket, 'SupportTicket has been fetched successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function update(SupportTicketUpdateRequest $request, int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->update($id, $request->all()), 'SupportTicket has been updated successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function destroy(int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->delete($id), 'SupportTicket has been deleted successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function ticketReply(Request $request, int $ticketId): JsonResponse
{
$perPage = (int) $request->per_page ?: 10;
$supportTicketConversations = SupportTicketConversation::with('ticket', 'user')->where('ticket_id', $ticketId)
->orderBy('id', 'desc')
->paginate($perPage);
if (! $supportTicketConversations) {
return $this->ResponseError([], 'Something went wrong. Conversation cannot be found.', 404);
}
// Ensure attachments are properly decoded before returning the response
$supportTicketConversations->getCollection()->transform(function ($conversation) {
$conversation->attachments = is_string($conversation->attachments)
? json_decode($conversation->attachments, true) ?? []
: $conversation->attachments;
return $conversation;
});
return $this->ResponseSuccess($supportTicketConversations, 'Ticket Conversation has been fetched.');
}
public function myTickets(Request $request): JsonResponse
{
$query = SupportTicket::query();
$tickets = $query->where('user_id', Auth::id())
->orderBy('id', 'desc')
->with('user', 'category', 'restaurant', 'lastTicketConversation', 'conversations', 'supportLicenses')
->paginate($request->perPage);
return $this->ResponseSuccess($tickets, 'Ticket fetch successfully.');
}
public function reply(SupportTicketReplyRequest $request, FirebaseService $firebase): JsonResponse
{
$data = $request->validated();
$data['user_id'] = auth()->user()->id;
$data['attachments'] = null;
if ($request->hasFile('attachments')) {
$attachments = [];
foreach ($request->file('attachments') as $file) {
$path = $file->store('uploads/tickets', 'public'); // Store in storage/app/public/uploads/tickets
$attachments[] = asset('storage/'.$path);
}
$data['attachments'] = json_encode($attachments); // Store as array
}
$reply = SupportTicketConversation::create($data);
// $supportTicket = SupportTicket::find($data['ticket_id']);
// $token = $supportTicket->user->fcm_token;
// if ($token) {
// $firebase->sendNotification(
// $token,
// 'New Reply on Your Ticket',
// 'Check the latest reply on your support ticket.',
// ['ticket_id' => $supportTicket->id]
// );
// }
if (! $reply) {
return $this->ResponseError([], 'Something went wrong. supportTicket Reply cannot be sent.');
}
return $this->ResponseSuccess($reply, 'supportTicket Reply has been sent.');
}
public function closeTicket(int $ticketId): JsonResponse
{
$supportTicket = SupportTicket::find($ticketId);
if (! $supportTicket) {
return $this->ResponseError([], 'Something went wrong. supportTicket cannot be closed.', 404);
}
$supportTicket->update([
'status' => 'closed',
]);
return $this->ResponseSuccess([], 'supportTicket has been closed.');
}
}

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<?php
namespace Modules\SupportTicket\Http\Controllers\API;
use App\Http\Controllers\Controller;
use Exception;
use Illuminate\Http\JsonResponse;
use Modules\SupportTicket\Http\Requests\SupportTicketFAQ\SupportTicketFAQStoreRequest;
use Modules\SupportTicket\Http\Requests\SupportTicketFAQ\SupportTicketFAQUpdateRequest;
use Modules\SupportTicket\Repositories\SupportTicketFAQRepository;
class SupportTicketFAQController extends Controller
{
public function __construct(private SupportTicketFAQRepository $repo) {}
public function index(): JsonResponse
{
try {
return $this->responseSuccess($this->repo->getAll(request()->all()), 'SupportTicketFAQ has been fetched successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function store(SupportTicketFAQStoreRequest $request): JsonResponse
{
try {
return $this->responseSuccess($this->repo->create($request->all()), 'SupportTicketFAQ has been created successfully.');
} catch (\Illuminate\Database\QueryException $exception) {
return $this->responseError([], 'Database error: '.$exception->getMessage());
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function show(int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->getById($id), 'SupportTicketFAQ has been fetched successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function update(SupportTicketFAQUpdateRequest $request, int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->update($id, $request->all()), 'SupportTicketFAQ has been updated successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function destroy(int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->delete($id), 'SupportTicketFAQ has been deleted successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
}

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<?php
namespace Modules\SupportTicket\Http\Controllers\API;
use App\Http\Controllers\Controller;
use Exception;
use Illuminate\Http\JsonResponse;
use Modules\SupportTicket\Http\Requests\SupportTicketLicense\SupportTicketLicenseStoreRequest;
use Modules\SupportTicket\Http\Requests\SupportTicketLicense\SupportTicketLicenseUpdateRequest;
use Modules\SupportTicket\Repositories\SupportTicketLicenseRepository;
class SupportTicketLicenseController extends Controller
{
public function __construct(private SupportTicketLicenseRepository $repo) {}
public function index(): JsonResponse
{
try {
return $this->responseSuccess($this->repo->getAll(request()->all()), 'SupportTicketLicense has been fetched successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function store(SupportTicketLicenseStoreRequest $request): JsonResponse
{
try {
return $this->responseSuccess($this->repo->create($request->all()), 'SupportTicketLicense has been created successfully.');
} catch (\Illuminate\Database\QueryException $exception) {
return $this->responseError([], 'Database error: '.$exception->getMessage());
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function show(int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->getById($id), 'SupportTicketLicense has been fetched successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function update(SupportTicketLicenseUpdateRequest $request, int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->update($id, $request->all()), 'SupportTicketLicense has been updated successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
public function destroy(int $id): JsonResponse
{
try {
return $this->responseSuccess($this->repo->delete($id), 'SupportTicketLicense has been deleted successfully.');
} catch (Exception $e) {
return $this->responseError([], $e->getMessage());
}
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicket;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketReplyRequest extends FormRequest
{
public function rules(): array
{
return [
'user_type' => 'nullable|string|in:user,agent,admin',
'ticket_id' => 'required|exists:support_tickets,id',
'message' => 'required|string|max:1000',
'conversation_type' => 'nullable|string',
'attachments' => 'nullable|array',
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicket;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketStoreRequest extends FormRequest
{
public function rules(): array
{
return [
'title' => 'required|string|max:255',
'description' => 'required|string',
'category_id' => 'nullable|exists:categories,id',
'purchase_code' => 'nullable|string',
'related_url' => 'nullable|url',
'support_plan' => 'nullable|string',
'attachments' => 'nullable',
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicket;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketUpdateRequest extends FormRequest
{
public function rules(): array
{
return [
'title' => 'required|string|max:255',
'description' => 'required|string',
'category_id' => 'nullable|exists:categories,id',
'purchase_code' => 'nullable|string',
'related_url' => 'nullable|url',
'support_plan' => 'nullable|string',
'attachments' => 'nullable',
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicketCategory;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketCategoryStoreRequest extends FormRequest
{
public function rules(): array
{
return [
'name' => 'required|string|max:255',
'description' => 'nullable|string|max:1000',
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicketCategory;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketCategoryUpdateRequest extends FormRequest
{
public function rules(): array
{
return [
'name' => 'required|string|max:255',
'description' => 'nullable|string|max:1000',
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicketFAQ;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketFAQStoreRequest extends FormRequest
{
public function rules(): array
{
return [
'question' => 'required|string|max:255',
'answer' => 'required|string|max:1000',
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicketFAQ;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketFAQUpdateRequest extends FormRequest
{
public function rules(): array
{
return [
'question' => 'required|string|max:255',
'answer' => 'required|string|max:1000',
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicketLicense;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketLicenseStoreRequest extends FormRequest
{
public function rules(): array
{
return [
// validation rules
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Http\Requests\SupportTicketLicense;
use Illuminate\Foundation\Http\FormRequest;
class SupportTicketLicenseUpdateRequest extends FormRequest
{
public function rules(): array
{
return [
// validation rules
];
}
public function authorize(): bool
{
return true;
}
}

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<?php
namespace Modules\SupportTicket\Models;
use Illuminate\Database\Eloquent\Model;
use Modules\Authentication\Models\Restaurant;
use Modules\Authentication\Models\User;
class SupportTicket extends Model
{
protected $fillable = [
'restaurant_id',
'readable_ticket_id',
'user_id',
'category_id',
'title',
'description',
'purchase_code',
'status',
'read',
'related_url',
'support_plan',
'attachments',
'last_conversation_time',
'last_respond_by_client_at',
'created_at',
'updated_at',
'deleted_at',
];
protected $casts = [
'attachments' => 'array', // Cast attachments to an array
];
public const TABLE_NAME = 'support_tickets';
protected $table = self::TABLE_NAME;
public function user()
{
return $this->belongsTo(User::class)->select('id', 'first_name', 'last_name', 'email');
}
public function category()
{
return $this->belongsTo(SupportTicketCategory::class, 'category_id')->select('id', 'name');
}
public function restaurant()
{
return $this->belongsTo(Restaurant::class)->select('id', 'name');
}
public function lastTicketConversation()
{
return $this->hasOne(SupportTicketLastConversation::class, 'ticket_id');
}
public function supportLicenses()
{
return $this->hasMany(SupportTicketLicense::class, 'ticket_id');
}
public function conversations()
{
return $this->hasMany(SupportTicketConversation::class, 'ticket_id');
}
}

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<?php
namespace Modules\SupportTicket\Models;
use Illuminate\Database\Eloquent\Model;
class SupportTicketCategory extends Model
{
protected $fillable = [
'restaurant_id',
'name',
'description',
'status',
'created_at',
'updated_at',
'deleted_at',
];
public const TABLE_NAME = 'support_ticket_categories';
protected $table = self::TABLE_NAME;
}

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<?php
namespace Modules\SupportTicket\Models;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Modules\Authentication\Models\User;
class SupportTicketConversation extends Model
{
protected $fillable = [
'restaurant_id',
'ticket_id',
'user_id',
'message',
'attachments',
'user_type',
'status',
'created_at',
'updated_at',
'deleted_at',
];
public const TABLE_NAME = 'support_ticket_conversations';
protected $table = self::TABLE_NAME;
public function ticket(): BelongsTo
{
return $this->belongsTo(SupportTicket::class)->select('id', 'user_id', 'title', 'status');
}
public function user(): BelongsTo
{
return $this->belongsTo(User::class)->select('id', 'first_name', 'last_name', 'user_type');
}
}

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<?php
namespace Modules\SupportTicket\Models;
use Illuminate\Database\Eloquent\Model;
class SupportTicketFAQ extends Model
{
protected $fillable = [
'restaurant_id',
'question',
'answer',
'status',
'created_at',
'updated_at',
'deleted_at',
];
public const TABLE_NAME = 'support_ticket_f_a_q_s';
protected $table = self::TABLE_NAME;
}

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<?php
namespace Modules\SupportTicket\Models;
use Illuminate\Database\Eloquent\Model;
class SupportTicketIpInfo extends Model
{
protected $fillable = [
'restaurant_id',
'ip_address',
'country',
'division',
'city',
'zip_code',
'latitude',
'longitude',
'device_type',
'browser',
'operating_system',
'login_at',
'status',
'created_at',
'updated_at',
'deleted_at',
];
public const TABLE_NAME = 'support_ticket_ip_infos';
protected $table = self::TABLE_NAME;
}

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<?php
namespace Modules\SupportTicket\Models;
use Illuminate\Database\Eloquent\Model;
class SupportTicketLastConversation extends Model
{
protected $fillable = [
'restaurant_id',
'ticket_id',
'user_id',
'message',
'user_type',
'status',
'created_at',
'updated_at',
'deleted_at',
];
public const TABLE_NAME = 'support_ticket_last_conversations';
protected $table = self::TABLE_NAME;
}

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<?php
namespace Modules\SupportTicket\Models;
use Illuminate\Database\Eloquent\Model;
class SupportTicketLicense extends Model
{
protected $fillable = [
'restaurant_id',
'ticket_id',
'license_code',
'expires_date',
'transaction_id',
'user_id',
'status',
'created_at',
'updated_at',
'deleted_at',
];
public const TABLE_NAME = 'support_ticket_licenses';
protected $table = self::TABLE_NAME;
}

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<?php
namespace Modules\SupportTicket\Providers;
use Illuminate\Foundation\Support\Providers\EventServiceProvider as ServiceProvider;
class EventServiceProvider extends ServiceProvider
{
/**
* The event handler mappings for the application.
*
* @var array<string, array<int, string>>
*/
protected $listen = [];
/**
* Indicates if events should be discovered.
*
* @var bool
*/
protected static $shouldDiscoverEvents = true;
/**
* Configure the proper event listeners for email verification.
*/
protected function configureEmailVerification(): void {}
}

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<?php
namespace Modules\SupportTicket\Providers;
use Illuminate\Foundation\Support\Providers\RouteServiceProvider as ServiceProvider;
use Illuminate\Support\Facades\Route;
class RouteServiceProvider extends ServiceProvider
{
protected string $name = 'SupportTicket';
/**
* Called before routes are registered.
*
* Register any model bindings or pattern based filters.
*/
public function boot(): void
{
parent::boot();
}
/**
* Define the routes for the application.
*/
public function map(): void
{
$this->mapApiRoutes();
}
/**
* Define the "api" routes for the application.
*
* These routes are typically stateless.
*/
protected function mapApiRoutes(): void
{
Route::middleware('api')->prefix('api')->name('api.')->group(module_path($this->name, '/routes/api.php'));
}
}

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<?php
namespace Modules\SupportTicket\Providers;
use Illuminate\Support\Facades\Blade;
use Illuminate\Support\ServiceProvider;
use Nwidart\Modules\Traits\PathNamespace;
use RecursiveDirectoryIterator;
use RecursiveIteratorIterator;
class SupportTicketServiceProvider extends ServiceProvider
{
use PathNamespace;
protected string $name = 'SupportTicket';
protected string $nameLower = 'supportticket';
/**
* Boot the application events.
*/
public function boot(): void
{
$this->registerCommands();
$this->registerCommandSchedules();
$this->registerTranslations();
$this->registerConfig();
$this->registerViews();
$this->loadMigrationsFrom(module_path($this->name, 'database/migrations'));
}
/**
* Register the service provider.
*/
public function register(): void
{
$this->app->register(EventServiceProvider::class);
$this->app->register(RouteServiceProvider::class);
}
/**
* Register commands in the format of Command::class
*/
protected function registerCommands(): void
{
// $this->commands([]);
}
/**
* Register command Schedules.
*/
protected function registerCommandSchedules(): void
{
// $this->app->booted(function () {
// $schedule = $this->app->make(Schedule::class);
// $schedule->command('inspire')->hourly();
// });
}
/**
* Register translations.
*/
public function registerTranslations(): void
{
$langPath = resource_path('lang/modules/'.$this->nameLower);
if (is_dir($langPath)) {
$this->loadTranslationsFrom($langPath, $this->nameLower);
$this->loadJsonTranslationsFrom($langPath);
} else {
$this->loadTranslationsFrom(module_path($this->name, 'lang'), $this->nameLower);
$this->loadJsonTranslationsFrom(module_path($this->name, 'lang'));
}
}
/**
* Register config.
*/
protected function registerConfig(): void
{
$configPath = module_path($this->name, config('modules.paths.generator.config.path'));
if (is_dir($configPath)) {
$iterator = new RecursiveIteratorIterator(new RecursiveDirectoryIterator($configPath));
foreach ($iterator as $file) {
if ($file->isFile() && $file->getExtension() === 'php') {
$config = str_replace($configPath.DIRECTORY_SEPARATOR, '', $file->getPathname());
$config_key = str_replace([DIRECTORY_SEPARATOR, '.php'], ['.', ''], $config);
$segments = explode('.', $this->nameLower.'.'.$config_key);
// Remove duplicated adjacent segments
$normalized = [];
foreach ($segments as $segment) {
if (end($normalized) !== $segment) {
$normalized[] = $segment;
}
}
$key = ($config === 'config.php') ? $this->nameLower : implode('.', $normalized);
$this->publishes([$file->getPathname() => config_path($config)], 'config');
$this->merge_config_from($file->getPathname(), $key);
}
}
}
}
/**
* Merge config from the given path recursively.
*/
protected function merge_config_from(string $path, string $key): void
{
$existing = config($key, []);
$module_config = require $path;
config([$key => array_replace_recursive($existing, $module_config)]);
}
/**
* Register views.
*/
public function registerViews(): void
{
$viewPath = resource_path('views/modules/'.$this->nameLower);
$sourcePath = module_path($this->name, 'resources/views');
$this->publishes([$sourcePath => $viewPath], ['views', $this->nameLower.'-module-views']);
$this->loadViewsFrom(array_merge($this->getPublishableViewPaths(), [$sourcePath]), $this->nameLower);
Blade::componentNamespace(config('modules.namespace').'\\'.$this->name.'\\View\\Components', $this->nameLower);
}
/**
* Get the services provided by the provider.
*/
public function provides(): array
{
return [];
}
private function getPublishableViewPaths(): array
{
$paths = [];
foreach (config('view.paths') as $path) {
if (is_dir($path.'/modules/'.$this->nameLower)) {
$paths[] = $path.'/modules/'.$this->nameLower;
}
}
return $paths;
}
}

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{
"name": "nwidart/supportticket",
"description": "",
"authors": [
{
"name": "Nicolas Widart",
"email": "n.widart@gmail.com"
}
],
"extra": {
"laravel": {
"providers": [],
"aliases": {
}
}
},
"autoload": {
"psr-4": {
"Modules\\SupportTicket\\": "app/",
"Modules\\SupportTicket\\Database\\Factories\\": "database/factories/",
"Modules\\SupportTicket\\Database\\Seeders\\": "database/seeders/"
}
},
"autoload-dev": {
"psr-4": {
"Modules\\SupportTicket\\Tests\\": "tests/"
}
}
}

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<?php
return [
'name' => 'SupportTicket',
];

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<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('support_ticket_f_a_q_s', function (Blueprint $table) {
$table->id();
$table->unsignedBigInteger('restaurant_id')->nullable();
$table->string('question'); // Question field
$table->text('answer'); // Answer field
$table->smallInteger('status')->default(1)->comment('1=Active, 2=InActive');
$table->timestamps();
$table->softDeletes();
});
}
public function down(): void
{
Schema::dropIfExists('support_ticket_f_a_q_s');
}
};

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<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('support_ticket_ip_infos', function (Blueprint $table) {
$table->id();
$table->unsignedBigInteger('restaurant_id')->nullable();
$table->string('ip_address');
$table->string('country')->nullable();
$table->string('division')->nullable();
$table->string('city')->nullable();
$table->string('zip_code')->nullable();
$table->decimal('latitude', 10, 7)->nullable(); // Latitude with precision
$table->decimal('longitude', 10, 7)->nullable(); // Longitude with precision
$table->string('device_type')->nullable(); // Mobile, Desktop, etc.
$table->string('browser')->nullable();
$table->string('operating_system')->nullable();
$table->timestamp('login_at')->nullable(); // Login timestamp
$table->smallInteger('status')->default(1)->comment('1=Active, 2=InActive');
$table->timestamps();
$table->softDeletes();
});
}
public function down(): void
{
Schema::dropIfExists('support_ticket_ip_infos');
}
};

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<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('support_ticket_categories', function (Blueprint $table) {
$table->id();
$table->unsignedBigInteger('restaurant_id')->nullable();
$table->string('name');
$table->text('description')->nullable();
$table->smallInteger('status')->default(1)->comment('1=Active, 2=InActive');
$table->timestamps();
$table->softDeletes();
});
}
public function down(): void
{
Schema::dropIfExists('support_ticket_categories');
}
};

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<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('support_tickets', function (Blueprint $table) {
$table->id();
$table->unsignedBigInteger('restaurant_id')->nullable();
$table->string('readable_ticket_id')->nullable();
$table->foreignId('user_id')->constrained('users')->onDelete('cascade');
$table->foreignId('category_id')->nullable()->constrained('support_ticket_categories')->onDelete('cascade');
$table->string('title');
$table->text('description')->nullable();
$table->string('purchase_code')->nullable();
$table->boolean('read')->default(false);
$table->string('related_url')->nullable();
$table->string('support_plan')->nullable();
$table->json('attachments')->nullable();
$table->timestamp('last_conversation_time')->nullable();
$table->timestamp('last_respond_by_client_at')->nullable();
$table->enum('status', ['open', 'closed', 'pending', 'resolved'])->default('open');
$table->timestamps();
$table->softDeletes();
});
}
public function down(): void
{
Schema::dropIfExists('support_tickets');
}
};

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<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('support_ticket_conversations', function (Blueprint $table) {
$table->id();
$table->unsignedBigInteger('restaurant_id')->nullable();
$table->foreignId('ticket_id')->constrained('support_tickets')->onDelete('cascade');
$table->foreignId('user_id')->nullable()->constrained('users')->onDelete('cascade')->after('ticket_id');
$table->text('message');
$table->json('attachments')->nullable();
$table->enum('user_type', ['user', 'agent', 'admin']);
$table->smallInteger('status')->default(1)->comment('1=Active, 2=InActive');
$table->timestamps();
$table->softDeletes();
});
}
public function down(): void
{
Schema::dropIfExists('support_ticket_conversations');
}
};

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<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('support_ticket_last_conversations', function (Blueprint $table) {
$table->id();
$table->unsignedBigInteger('restaurant_id')->nullable();
$table->foreignId('ticket_id')->constrained('support_tickets')->onDelete('cascade');
$table->text('message');
$table->enum('user_type', ['user', 'agent', 'admin']);
$table->smallInteger('status')->default(1)->comment('1=Active, 2=InActive');
$table->timestamps();
$table->softDeletes();
});
}
public function down(): void
{
Schema::dropIfExists('support_ticket_last_conversations');
}
};

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<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('support_ticket_licenses', function (Blueprint $table) {
$table->id();
$table->unsignedBigInteger('restaurant_id')->nullable();
$table->foreignId('ticket_id')->constrained('support_tickets')->onDelete('cascade');
$table->string('license_code')->unique();
$table->date('expires_date');
$table->string('transaction_id')->nullable();
$table->foreignId('user_id')->constrained('users')->onDelete('cascade');
$table->smallInteger('status')->default(1)->comment('1=Active, 2=InActive');
$table->timestamps();
$table->softDeletes();
});
}
public function down(): void
{
Schema::dropIfExists('support_ticket_licenses');
}
};

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<?php
namespace Modules\SupportTicket\Database\Seeders;
use Illuminate\Database\Seeder;
use Illuminate\Support\Facades\DB;
class SupportTicketCategoriesTableSeeder extends Seeder
{
/**
* Run the database seeds.
*/
public function run(): void
{
DB::table('support_ticket_categories')->insert([
[
'restaurant_id' => 1,
'name' => 'Support',
'description' => 'Support-related queries',
'created_at' => now(),
'updated_at' => now(),
],
[
'restaurant_id' => 1,
'name' => 'Tech',
'description' => 'Technical assistance',
'created_at' => now(),
'updated_at' => now(),
],
]);
}
}

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<?php
namespace Modules\SupportTicket\Database\Seeders;
use Illuminate\Database\Seeder;
class SupportTicketDatabaseSeeder extends Seeder
{
/**
* Run the database seeds.
*/
public function run(): void
{
$this->call([
SupportTicketFAQSeeder::class,
SupportTicketCategoriesTableSeeder::class,
TicketTableSeeder::class,
TicketConversationsTableSeeder::class,
]);
}
}

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<?php
namespace Modules\SupportTicket\Database\Seeders;
use Illuminate\Database\Seeder;
use Modules\SupportTicket\Models\SupportTicketFAQ;
class SupportTicketFAQSeeder extends Seeder
{
/**
* Run the database seeds.
*/
public function run(): void
{
$faqs = [
[
'restaurant_id' => 1,
'question' => 'What is the return policy?',
'answer' => 'You can return the product within 30 days of purchase.',
'created_at' => '2025-01-01T12:00:00Z',
'updated_at' => '2025-01-05T14:30:00Z',
],
[
'restaurant_id' => 1,
'question' => 'How can I track my order?',
'answer' => 'You can track your order using the tracking link sent to your email after the order is shipped.',
'created_at' => '2025-01-02T09:00:00Z',
'updated_at' => '2025-01-06T10:00:00Z',
],
[
'restaurant_id' => 1,
'question' => 'Is customer support available 24/7?',
'answer' => 'Yes, our customer support is available 24/7 to assist you.',
'created_at' => '2025-01-03T15:45:00Z',
'updated_at' => '2025-01-07T16:00:00Z',
],
];
foreach ($faqs as $faq) {
SupportTicketFAQ::create($faq);
}
}
}

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<?php
namespace Modules\SupportTicket\Database\Seeders;
use Illuminate\Database\Seeder;
use Illuminate\Support\Facades\DB;
class TicketConversationsTableSeeder extends Seeder
{
/**
* Run the database seeds.
*/
public function run(): void
{
DB::table('support_ticket_conversations')->insert([
[
'restaurant_id' => 1,
'ticket_id' => 1,
'message' => 'This is the last message in the conversation 1.',
'user_type' => 'user', // Possible values: 'user', 'agent'
'created_at' => now(),
'updated_at' => now(),
],
[
'restaurant_id' => 1,
'ticket_id' => 1,
'message' => 'Follow-up message from the agent 1.',
'user_type' => 'agent',
'created_at' => now(),
'updated_at' => now(),
],
[
'restaurant_id' => 1,
'ticket_id' => 1,
'message' => 'This is the last message in the conversation 2.',
'user_type' => 'user', // Possible values: 'user', 'agent'
'created_at' => now(),
'updated_at' => now(),
],
[
'restaurant_id' => 1,
'ticket_id' => 1,
'message' => 'Follow-up message from the agent 2.',
'user_type' => 'agent',
'created_at' => now(),
'updated_at' => now(),
],
// 2
[
'restaurant_id' => 1,
'ticket_id' => 2,
'message' => 'This is the last message in the conversation.',
'user_type' => 'user', // Possible values: 'user', 'agent'
'created_at' => now(),
'updated_at' => now(),
],
[
'restaurant_id' => 1,
'ticket_id' => 2,
'message' => 'Follow-up message from the agent.',
'user_type' => 'agent',
'created_at' => now(),
'updated_at' => now(),
],
]);
}
}

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<?php
namespace Modules\SupportTicket\Database\Seeders;
use Illuminate\Database\Seeder;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Str;
class TicketTableSeeder extends Seeder
{
/**
* Run the database seeds.
*/
public function run(): void
{
DB::table('support_tickets')->insert([
[
'readable_ticket_id' => Str::random(6),
'user_id' => 1, // Assuming user_id 1 exists
'category_id' => 1, // Assuming category_id 1 exists
'restaurant_id' => 1, // Assuming restaurant_id 1 exists
'title' => 'Sample Ticket 1',
'description' => 'This is a detailed description of the first ticket.',
'purchase_code' => 'PUR12345',
'status' => 'open',
'read' => true,
'related_url' => 'https://example.com',
'support_plan' => 'Premium',
'attachments' => json_encode(['attachment1.png', 'attachment2.pdf']),
'last_conversation_time' => now()->subHours(2),
'last_respond_by_client_at' => now()->subDay(),
'created_at' => now()->subDays(2),
'updated_at' => now()->subDay(),
],
[
'readable_ticket_id' => Str::random(6),
'user_id' => 2,
'category_id' => 2,
'restaurant_id' => 1, // No project assigned
'title' => 'Sample Ticket 2',
'description' => 'This is another detailed description for the second ticket.',
'purchase_code' => 'PUR67890',
'status' => 'pending',
'read' => false,
'related_url' => null,
'support_plan' => 'Standard',
'attachments' => json_encode([]),
'last_conversation_time' => null,
'last_respond_by_client_at' => null,
'created_at' => now()->subDays(5),
'updated_at' => now()->subDays(4),
],
]);
}
}

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{
"name": "SupportTicket",
"alias": "supportticket",
"description": "",
"keywords": [],
"priority": 0,
"providers": [
"Modules\\SupportTicket\\Providers\\SupportTicketServiceProvider"
],
"files": []
}

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{
"private": true,
"type": "module",
"scripts": {
"dev": "vite",
"build": "vite build"
},
"devDependencies": {
"axios": "^1.1.2",
"laravel-vite-plugin": "^0.7.5",
"sass": "^1.69.5",
"postcss": "^8.3.7",
"vite": "^4.0.0"
}
}

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<!DOCTYPE html>
<html lang="{{ str_replace('_', '-', app()->getLocale()) }}">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta name="csrf-token" content="{{ csrf_token() }}">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<title>SupportTicket Module - {{ config('app.name', 'Laravel') }}</title>
<meta name="description" content="{{ $description ?? '' }}">
<meta name="keywords" content="{{ $keywords ?? '' }}">
<meta name="author" content="{{ $author ?? '' }}">
<!-- Fonts -->
<link rel="preconnect" href="https://fonts.bunny.net">
<link href="https://fonts.bunny.net/css?family=figtree:400,500,600&display=swap" rel="stylesheet" />
{{-- Vite CSS --}}
{{-- {{ module_vite('build-supportticket', 'resources/assets/sass/app.scss') }} --}}
</head>
<body>
{{ $slot }}
{{-- Vite JS --}}
{{-- {{ module_vite('build-supportticket', 'resources/assets/js/app.js') }} --}}
</body>
</html>

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<x-supportticket::layouts.master>
<h1>Hello World</h1>
<p>Module: {!! config('supportticket.name') !!}</p>
</x-supportticket::layouts.master>

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<?php
use Illuminate\Support\Facades\Route;
use Modules\SupportTicket\Http\Controllers\API\SupportTicketCategoryController;
use Modules\SupportTicket\Http\Controllers\API\SupportTicketController;
use Modules\SupportTicket\Http\Controllers\API\SupportTicketFAQController;
use Modules\SupportTicket\Http\Controllers\API\SupportTicketLicenseController;
Route::prefix('/v1')->group(function () {
// Protected Routes (Requires Authentication)
Route::middleware(['auth:api,customer'])->group(function () {
Route::apiResource('support-ticket-faqs', SupportTicketFAQController::class);
Route::apiResource('support-ticket-categories', SupportTicketCategoryController::class);
Route::get('admin/close-ticket/{ticket_id}', [SupportTicketController::class, 'closeTicket']);
Route::apiResource('support-tickets', SupportTicketController::class);
Route::apiResource('support-ticket-licenses', SupportTicketLicenseController::class);
// User
Route::get('my-tickets', [SupportTicketController::class, 'myTickets']);
Route::get('ticket-reply/{id}', [SupportTicketController::class, 'ticketReply']);
Route::post('ticket-reply', [SupportTicketController::class, 'reply']);
});
});

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import { defineConfig } from 'vite';
import laravel from 'laravel-vite-plugin';
import { readdirSync, statSync } from 'fs';
import { join,relative,dirname } from 'path';
import { fileURLToPath } from 'url';
export default defineConfig({
build: {
outDir: '../../public/build-supportticket',
emptyOutDir: true,
manifest: true,
},
plugins: [
laravel({
publicDirectory: '../../public',
buildDirectory: 'build-supportticket',
input: [
__dirname + '/resources/assets/sass/app.scss',
__dirname + '/resources/assets/js/app.js'
],
refresh: true,
}),
],
});
// Scen all resources for assets file. Return array
//function getFilePaths(dir) {
// const filePaths = [];
//
// function walkDirectory(currentPath) {
// const files = readdirSync(currentPath);
// for (const file of files) {
// const filePath = join(currentPath, file);
// const stats = statSync(filePath);
// if (stats.isFile() && !file.startsWith('.')) {
// const relativePath = 'Modules/SupportTicket/'+relative(__dirname, filePath);
// filePaths.push(relativePath);
// } else if (stats.isDirectory()) {
// walkDirectory(filePath);
// }
// }
// }
//
// walkDirectory(dir);
// return filePaths;
//}
//const __filename = fileURLToPath(import.meta.url);
//const __dirname = dirname(__filename);
//const assetsDir = join(__dirname, 'resources/assets');
//export const paths = getFilePaths(assetsDir);
//export const paths = [
// 'Modules/SupportTicket/resources/assets/sass/app.scss',
// 'Modules/SupportTicket/resources/assets/js/app.js',
//];