<?php

namespace Modules\SupportTicket\Database\Seeders;

use Illuminate\Database\Seeder;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Str;

class TicketTableSeeder extends Seeder
{
    /**
     * Run the database seeds.
     */
    public function run(): void
    {
        DB::table('support_tickets')->insert([
            [
                'readable_ticket_id' => Str::random(6),
                'user_id' => 1, // Assuming user_id 1 exists
                'category_id' => 1, // Assuming category_id 1 exists
                'restaurant_id' => 1, // Assuming restaurant_id 1 exists
                'title' => 'Sample Ticket 1',
                'description' => 'This is a detailed description of the first ticket.',
                'purchase_code' => 'PUR12345',
                'status' => 'open',
                'read' => true,
                'related_url' => 'https://example.com',
                'support_plan' => 'Premium',
                'attachments' => json_encode(['attachment1.png', 'attachment2.pdf']),
                'last_conversation_time' => now()->subHours(2),
                'last_respond_by_client_at' => now()->subDay(),
                'created_at' => now()->subDays(2),
                'updated_at' => now()->subDay(),
            ],
            [
                'readable_ticket_id' => Str::random(6),
                'user_id' => 2,
                'category_id' => 2,
                'restaurant_id' => 1, // No project assigned
                'title' => 'Sample Ticket 2',
                'description' => 'This is another detailed description for the second ticket.',
                'purchase_code' => 'PUR67890',
                'status' => 'pending',
                'read' => false,
                'related_url' => null,
                'support_plan' => 'Standard',
                'attachments' => json_encode([]),
                'last_conversation_time' => null,
                'last_respond_by_client_at' => null,
                'created_at' => now()->subDays(5),
                'updated_at' => now()->subDays(4),
            ],
        ]);
    }
}